Shipping Information
Made to order. Built with purpose. Shipped with care.
We take pride in delivering every Flags of Valor piece with the same care and attention that goes into making it.
Each product is handcrafted by veterans, and processing times may vary depending on the item and level of personalization.
Once your order is ready, it will be carefully packaged and shipped to ensure it arrives in excellent condition.
If you have any questions about your order or delivery timeline, our team is here to help.
Shipping Overview
• Processing times vary based on product and personalization
• Orders are carefully packaged to protect each handcrafted piece
• Tracking information is provided once your order ships
• Delivery times depend on shipping method and location
Please review the full policy below for complete details.
What to expect after placing your order:
As soon as you place your order, you will receive an “Order Confirmation” email letting you know that we have received your order.
Once your order is confirmed and payment has been processed your order will be on its way. We will send you tracking information on the day your order ships to the email address you have provided at checkout. You can track your shipment at any time with this tracking number.
If you do not receive tracking information from us within 14 days from your purchase date, feel free to reach out to us via the chat, contact us page, or email us at info@flagsofvalor.com
Shipping Charge
We offer free shipping over $99 to the United States.
Where We Ship
We ship everywhere in the United States.
If you need to ship internationally, please contact us at info@flagsofvalor.com.
Shipping Timeline
After you place your order, we will process it, confirm your shipping address, and get your order ready to be shipped. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there is a delay to your order due to unforeseen circumstances, such as extreme weather or unavailability or price change through the supplier, a dedicated customer support specialist will reach out to you using your contact details listed in the order form. We will inform you of what happened, why, and any changes in the item ordered. If the new conditions are unacceptable to you, you have the right to cancel the order at that time.
Upon Receipt of the Package
If your package arrives damaged, please reach out to us at info@flagsofvalor.com with your order number and pictures of the damage, if possible.
Got a Question? Contact Us
Call us: 703-729-8640 Email us: info@flagsofvalor.com
