Can flags be hung outside?
Yes, we coat every flag with a durable polyurethane. We do recommend that you re-apply polyurethane once a year and hang the flag under an awning when possible. It is wood, so some natural aging will occur.
What type of wood do you use for the flags?
Most of our products are crafted from Eastern White Pine.
Do you do Custom Orders?
Yes, we do. Please send all inquiries to firstname.lastname@example.org, with an image and/or description of what you would like. A member of our team will contact you directly with a quote based on the size and complexity of work you are looking for.
Can I personalize a flag?
Yes, you can get a personalized American flag with our custom engraved plates. Also, you can personalize the painting of a flag through a custom order. However, we do not do custom paint personalization of the Red, White, and Blue 50-star American flag because we feel it can stand on its own.
Where do you adhere the engraved plate?
We do not physically adhere the plate to our Legacy Collection flags so that you can place it where you think is best after receiving it. Each plate comes with adhesive strips pre-positioned for easy installation.
We do adhere the plate, on our framed Homefront Collection flags, to the center bottom frame below the flag.
If you do not want your plate adhered to the flag, please note this in the "Special Instructions for Seller" text entry box during checkout.
How long does it take to get the engraved plate?
Generally it takes 1-2 weeks and we try to include them in the flag shipment as much as possible.
How large is the engraved plate?
Each engraved plate, for our Legacy Collection flags, measures 3" tall x 5" wide.
Each engraved plate for our Homefront Collection flags are generally 1.5 " tall x 6" wide unless there is a need to create a wider engraved plate to accommodate a customer's specific request.
I am local, do you have a storefront that I can come and purchase a flag?
Not currently. Due to COVID-19 we were unfortunately forced to close our showroom. That said, if you are local, please contact us at email@example.com and we occasionally are able to host appointment only visits in our workshop in Winchester VA.